Interesting article on Millennials (Gen-Y, Gen-Z, whatever they are) at I&T picking up an Accenture study. Microsoft had a good study on this topic last year as well, with a specific insurance slant (online here).
At a recent visit to an insurer I saw a demo of their current 32×70 underwriting system interface and tried to imagine a kid who’d grown up on Google and Amazon being presented with that on their first day of work.
